Our warehouse will be closed on Friday, April 25th, in observance of Anzac Day. Order processing and dispatch will resume on Monday, April 28th. General Shipping Information. We offer standard domestic shipping within Australia, as well as internatio
In some cases, the shipping carrier may mark a package as "Delivered" a few days in advance when it's still out for delivery. If you haven't received your package after it has been marked delivered, follow these steps:. If it has already been past th
When you see the pop-up offer for a free shipping discount code for signing up for our email newsletter, enter your email, click "sign up," then copy the discount code provided in the next window. You can then paste the discount code in the box on th
Yes, we often ship to hotels! When shipping to hotels, we ask that our customers provide us with a name, hotel address, and arrival date. It is best that you call ahead to inform your hotel that you’ll be expecting a package and to hold it at the fro
When an order is marked as undeliverable by the shipping carrier and is returned to us, our policy is to refund the order. We ask that the customer place a new order with any address changes needed. If the address entered at check out was correct, we