We would love to help answer your questions. Please reach out to the contact below. We do our best to answer most emails within 24 hours, excluding weekends. Your patience is appreciated as we are still a small business with just a handful of employe

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(0, 69, 119); font-family: BrandonGrotesqueWeb, sans-serif; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We would love to help answer your questions. Please reach out to the contact below. We do our best to answer most emails within 24 hours, excluding weekends. Your patience is appreciated as we are still a small business with just a handful of employees working in the Eastern Time Zone.<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(0, 69, 119); font-family: BrandonGrotesqueWeb, sans-serif; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For all customer service, order, or shipping related issues please email us at <a data-fr-linked="true" href="mailto:support@ripskirthawaii.com.au">support@ripskirthawaii.com.au</a>.&#xA0;To ensure you receive our response, add our email to your contacts so it doesn&#x2019;t end up in your spam folder. If you haven&#x2019;t heard from us within 48 hours, our reply may have been rejected by your email provider. You can also reach us through Facebook direct message, the Help Center contact form, or live chat during business hours.Our live chat is available Monday&#x2013;Friday from 9:00 AM to 5:30 PM Eastern on our website. You can also submit inquiries through the Help Center contact form.At this time, we do not offer phone support as we are a small team. We appreciate your understanding.

Customer Service - Order Issues and Product Related Questions

Love your RipSkirt? Would you like to win another?. Submit a photo and a review and if we pick it for our bi-monthly emailer you will win a $75.00 gift card. Here are a few options:. -To submit a review on our website, go to the page of the product y

Love your RipSkirt? Would you like to win another?&#xA0;Submit a photo and a review and if we pick it for our bi-monthly emailer you will win a $75.00 gift card. Here are a few options:-To submit a review on our website, go to the page of the product you want to review, scroll down to the review section and click &quot;write a review&quot; and upload a photo.&#xA0;-Click <a href="https://ripskirthawaii.com.au/pages/reviews" rel="noopener noreferrer" target="_blank">here</a> to leave a site review. You will need to toggle to the site reviews, as seen below, to find the write a review button.&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;<img src="https://attachments.gorgias.help/m0ko/hc/4lvn/screenshot%202024-03-22%20at%2012.09.19%E2%80%AFpm-84fc67c4-3f3f-4c42-bf92-2c063b6b8440.png" style="width: 510px;" class="fr-fic fr-dii">-You can also upload a photo and caption on our <a href="https://ripskirthawaii.com.au/pages/ripskirtlife" rel="noopener noreferrer" target="_blank">RipSkirt Life</a> page. Look for this symbol in the top right corner: <img src="https://attachments.gorgias.help/m0ko/hc/4lvn/screenshot%202024-03-22%20at%201.12.59%E2%80%AFpm-cf24a5f6-c8f0-45d8-ad75-35264e52ed0d.png" style="width: 128px;" class="fr-fic fr-dii">-Share your photos on our Facebook page or post on Instagram using #RIPSKIRTLIFE so we can find your post :)&#xA0;*Disclaimer*: Only one gift card is issued per selected photograph in the customer spotlight, including group photos. By submitting photos through our website or via email, you grant us permission to use these photographs in our marketing materials, even if the photo is not selected for the customer spotlight.<p style="box-sizing: border-box; margin: 0px 0px 15px; color: rgb(0, 69, 119); font-family: BrandonGrotesqueWeb, sans-serif; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

Submit a Review - Win a Gift Card!

Product ideas and suggestions? We love 'em!. Email: design@ripskirthawaii.com. If you are interested in voting on the prints we put in the line please visit our Build Your Brand - Vote on Prints page. We update it monthly and the winning prints are s

Product ideas and suggestions? We love &apos;em!Email: <a data-fr-linked="true" href="mailto:design@ripskirthawaii.com">design@ripskirthawaii.com</a>If you are interested in voting on the prints we put in the line please visit our <a href="https://ripskirthawaii.com.au/pages/vote-on-a-print" rel="noopener noreferrer" target="_blank">Build Your Brand - Vote on Prints</a> page. We update it monthly and the winning prints are selected for our line.&#xA0;

Product Suggestions [no reply - not for customer service emails]

We love working with artists! Please email, design@ripskirthawaii.com, with a link to your portfolio.

<span id="isPasted" style="color: rgb(0, 69, 119); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We love working with artists! Please email,&#xA0;<a href="mailto:design@ripskirthawaii.com" style="box-sizing: border-box; color: rgb(220, 77, 40); text-decoration: none; background: rgb(255, 255, 255); font-family: BrandonGrotesqueWeb, sans-serif; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">design@ripskirthawaii.com</a><span style="color: rgb(0, 69, 119); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">, with a link to your portfolio.

I'm a surface pattern designer and would like to submit designs, who do I contact?

Send us an email and we will get back to you as soon as possible. We are happy to help!

RipSkirt Hawaii Australia

Get In Touch!

What is your return policy?

How do I exchange for a different item, length, or print?

How to return/exchange a New Zealand order?

Can I return multiple orders together in one package?

How do I exchange my gift?

I'm Having Trouble with My Return

When can I expect my refund?

Returns and Exchanges

How do I select a RipSkirt size?

How do I measure?

What are the length measurements for the RipSkirts?

Where can I find the size chart for a product?

Sizing Assistance

General Shipping Info

My tracking shows delivered, but I never received it.

How do I receive a free shipping discount code for newsletter sign up?

I'm headed on vacation. Do you ship to hotels and condos?

What is your "Return to Sender" policy?

Shipping & Delivery

Ripskirt Size Chart

Sport Skirt Size Chart

Skirt Size Charts

Everyday Tee

Everyday 3/4 Sleeve

Everyday Sleeveless

Popover Top Size Chart

Sun Hoody Size Chart

Tops and Tees Size Charts

Beachcomber Pant Size Chart

Travel Pant Size Chart

Under Short Size Chart

Bottoms Size Charts

Tee Shirt Dress Size Chart

Travel Dress Size Chart

Dress Size Charts

Runaround Cover Up Size Chart

Beach Button-Up Size Chart

Cover Ups Size Charts

Size Charts

Endless Summer Sale 2025

Sale Page

Final Sale page

How often do you have a sale?

Refer a Friend

Sales, Promotions and Refer a Friend!

In what currency are the prices?

What payment methods do you accept?

Do you have gift cards?

How do the gift cards work?

Why was I charged an international fee?

AfterPay FAQs

Payment, Currency & Gift Card Info

Can I cancel or edit my order?

How can I include a gift note or gift receipt with my order?

I have an issue with my order

Where can I access my RipSkirt Hawaii account?

Order and Account Management

How can I cover exposed velcro?

Do RipSkirts or Sport Skirts have built-in shorts?

How do I care for my RipSkirt Hawaii items?

Can you swim in this material?

Can you wear your skirt over running tights?

How do the RipSkirts close?

Are your products UPF protective?

Are you based in the US?

Do You Have a Retail Store or Sell to Retailers?

Where are your products made?

What is the difference between a limited edition and RipSkirt Classic Print?

When will an item be back in stock?

Can I pre-order an item?

What does last run mean?

FAQ - Product