WHAT IS YOUR POLICY FOR RETURNS & EXCHANGES?. For AUS orders, we offer free exchanges and free returns for a digital gift card on unwashed, unworn, undamaged, non-final sale items, with tags attached and in the original packaging within 60 days of pu
To make an exchange for a new item, different length RipSkirt, or different print/color, visit our returns portal here: https://returns.ripskirthawaii.com.au/#/. Please note: items purchased during a sale or with a discount code will only receive the
Returns and Exchanges for New Zealand Customers. We offer the same return and exchange options for unwashed, unworn, undamaged, non-final sale items, with tags attached and in the original packaging within 60 days of purchase. Please note the origina
Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and digital gift cards can only be issued in ou
To Authorize your gift return or exchange, and receive a prepaid return shipping label, visit our gift return portal here: https://returns.ripskirthawaii.com.au/#/gift. Our return policy is 60-days, as long as the items are unworn/unwashed/new with t
It Says My Order Is Not Found-. If our returns portal is displaying "order not found," try the following steps:. It Won’t Let Me Exchange for a New Length/Print-. If you’re trying to exchange for a new length, print, or different item, you’ll need to
Your refund will be processed once your return arrives and is processed at our warehouse and once approved you'll receive an email notification of the refund. There can be delays in processing returns because we receive the returns in bulk shipments